{"id":829,"date":"2025-01-23T22:32:55","date_gmt":"2025-01-23T21:32:55","guid":{"rendered":"https:\/\/la-cortigiana.it\/?page_id=12"},"modified":"2025-08-09T13:35:07","modified_gmt":"2025-08-09T12:35:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/la-cortigiana.it\/de\/refund_returns\/","title":{"rendered":"R\u00fcckerstattungs- und R\u00fcckgaberecht"},"content":{"rendered":"<p><h3>\u00dcberblick<\/h3><\/p>\n\n\n\n<p><strong>R\u00fcckerstattungs- und R\u00fcckgaberecht<\/strong><\/p>\n\n\n\n<p>Wir fertigen jeden Artikel mit Sorgfalt und Liebe zum Detail in Handarbeit. Viele unserer Produkte werden auf Bestellung gefertigt und personalisiert. Das bedeutet, dass sie nicht zur\u00fcckgegeben werden k\u00f6nnen, es sei denn, dies ist gesetzlich vorgeschrieben.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-non-returnable-items\">1. Nicht r\u00fcckgabef\u00e4hige Artikel<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Artikel mit personalisierten Gravuren, Stickereien oder anderen individuellen Details.<\/li>\n\n\n\n<li>Produkte, die nach Ihren spezifischen Ma\u00dfen oder Spezifikationen hergestellt werden.<\/li>\n<\/ul>\n\n\n\n<p>Diese Artikel werden exklusiv f\u00fcr Sie erstellt und sind vom Umtausch oder der R\u00fcckgabe ausgeschlossen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-standard-products\">2. Standardprodukte<\/h3>\n\n\n\n<p>Wenn Sie einen Artikel in Standardgr\u00f6\u00dfe und ohne Personalisierung gekauft haben und ihn zur\u00fcckgeben m\u00f6chten, k\u00f6nnen Sie dies innerhalb von <strong>14 Tage<\/strong> des Erhalts Ihrer Bestellung, soweit dies nach geltendem Recht zul\u00e4ssig ist.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Der Artikel muss unbenutzt, im Originalzustand und in der Originalverpackung sein.<\/li>\n\n\n\n<li>R\u00fccksendungen werden nur nach schriftlicher Zustimmung unsererseits angenommen.<\/li>\n\n\n\n<li><strong>Die Kosten f\u00fcr die R\u00fccksendung tr\u00e4gt der Kunde.<\/strong><\/li>\n\n\n\n<li>Die urspr\u00fcnglichen Versandkosten werden nicht erstattet.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-defective-or-damaged-items\">3. Defekte oder besch\u00e4digte Artikel<\/h3>\n\n\n\n<p>Wenn Sie einen defekten oder besch\u00e4digten Artikel erhalten, kontaktieren Sie uns innerhalb <strong>48 Stunden<\/strong> der Lieferung mit Fotos des Artikels und der Verpackung. Wir ersetzen es kostenlos f\u00fcr Sie, einschlie\u00dflich Versandkosten.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-how-to-return\">4. So funktioniert die R\u00fccksendung<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>E-Mail <strong><a>lacortigianait@gmail.com<\/a><\/strong> innerhalb der zul\u00e4ssigen R\u00fcckgabefrist.<\/li>\n\n\n\n<li>Geben Sie Ihre Bestellnummer, Fotos (falls zutreffend) und den Grund f\u00fcr die R\u00fccksendung an.<\/li>\n\n\n\n<li>Warten Sie auf unsere Genehmigung und Anweisungen, bevor Sie den Artikel zur\u00fccksenden. Nicht autorisierte R\u00fccksendungen werden nicht akzeptiert.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-refunds\">5. R\u00fcckerstattungen<\/h3>\n\n\n\n<p>Nachdem wir Ihre R\u00fccksendung erhalten und gepr\u00fcft haben, erstatten wir Ihnen den Produktpreis mit Ihrer urspr\u00fcnglichen Zahlungsmethode.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00fcckerstattungen beinhalten keine Versandkosten.<\/li>\n\n\n\n<li>Die Bearbeitung kann je nach Bank oder Zahlungsanbieter bis zu 14 Werktage dauern.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-international-orders\">6. Internationale Bestellungen<\/h3>\n\n\n\n<p>Wir akzeptieren R\u00fccksendungen weltweit. Die Bearbeitung internationaler R\u00fccksendungen kann aufgrund von Transport- und Zollabfertigung l\u00e4nger dauern.<\/p>\n\n\n\n<p><strong>La Cortigiana<\/strong><br><br>E-Mail: lacortigianait@gmail.com<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Overview Refund and Returns Policy We handcraft each item with care and attention to detail. 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