{"id":829,"date":"2025-01-23T22:32:55","date_gmt":"2025-01-23T21:32:55","guid":{"rendered":"https:\/\/la-cortigiana.it\/?page_id=12"},"modified":"2025-08-09T13:35:07","modified_gmt":"2025-08-09T12:35:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/la-cortigiana.it\/it\/refund_returns\/","title":{"rendered":"Politica di rimborso e restituzione"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><h3>Panoramica<\/h3><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Politica di rimborso e restituzione<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Realizziamo a mano ogni articolo con cura e attenzione ai dettagli. Molti dei nostri prodotti sono realizzati su ordinazione e personalizzati, il che significa che non possono essere restituiti, salvo ove previsto dalla legge.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-non-returnable-items\">1. Articoli non restituibili<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Articoli con incisioni personalizzate, ricami o altri dettagli personalizzati.<\/li>\n\n\n\n<li>Prodotti realizzati secondo le vostre specifiche misure o specifiche.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Questi articoli sono creati esclusivamente per te e non possono essere restituiti o cambiati.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-standard-products\">2. Prodotti standard<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Se hai acquistato un articolo di dimensioni standard, non personalizzato e desideri restituirlo, puoi farlo entro <strong>14 giorni<\/strong> di ricezione del tuo ordine, come consentito dalla legge applicabile.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L&#039;articolo deve essere inutilizzato, nelle sue condizioni originali e nella sua confezione originale.<\/li>\n\n\n\n<li>I resi saranno accettati solo previa approvazione scritta da parte nostra.<\/li>\n\n\n\n<li><strong>Le spese di spedizione per la restituzione sono a carico del cliente.<\/strong><\/li>\n\n\n\n<li>Le spese di spedizione originali non sono rimborsabili.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-defective-or-damaged-items\">3. Articoli difettosi o danneggiati<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Se ricevi un articolo difettoso o danneggiato, contattaci entro <strong>48 ore<\/strong> della consegna con foto dell&#039;articolo e dell&#039;imballaggio. Lo sostituiremo senza alcun costo per te, comprese le spese di spedizione.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-how-to-return\">4. Come effettuare il reso<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>E-mail <strong><a>lacortigianait@gmail.com<\/a><\/strong> entro il periodo di restituzione consentito.<\/li>\n\n\n\n<li>Includi il numero dell&#039;ordine, le foto (se applicabili) e il motivo del reso.<\/li>\n\n\n\n<li>Attendi la nostra approvazione e le nostre istruzioni prima di rispedire l&#039;articolo. Non saranno accettati resi non autorizzati.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-refunds\">5. Rimborsi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dopo aver ricevuto e ispezionato il tuo reso, ti rimborseremo il prezzo del prodotto utilizzando il metodo di pagamento originale.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>I rimborsi non includono le spese di spedizione.<\/li>\n\n\n\n<li>L&#039;elaborazione potrebbe richiedere fino a 14 giorni lavorativi, a seconda della banca o del fornitore del servizio di pagamento.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-international-orders\">6. Ordini internazionali<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Accettiamo resi in tutto il mondo. L&#039;elaborazione dei resi internazionali potrebbe richiedere pi\u00f9 tempo a causa del transito e dello sdoganamento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La Cortigiana<\/strong><br><br>E-mail: lacortigianait@gmail.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Overview Refund and Returns Policy We handcraft each item with care and attention to detail. 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