At La Cortigiana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping and billing addresses, and payment details.
  • Account Information: If you create an account, we store login credentials and preferences.
  • Order Details: Information about your purchases and transaction history.
  • Technical Data: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including payment processing and shipping.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and overall shopping experience.
  • Send promotional emails (if you have opted in) about new products, special offers, and updates.
  • Ensure compliance with legal and regulatory requirements.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption, and we store data on secure servers with restricted access.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Payment processors, shipping partners, and marketing platforms that help us operate our business.
  • Legal Compliance: If required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request information about how we use your data.

To exercise these rights, please contact us at [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. Data Retention

We retain your personal data for as long as necessary to fulfill our services or as required by law.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

La Cortigiana
SOVOQUE OU
[email protected]